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Scheduled SLA Calculation Windows

Feature Request

Scheduled SLA Calculation Windows

  • Add the ability to schedule when the SLA should be impacted on checks; i.e. - I only want my SLA impacted during 9AM UTC to 5PM UTC.

  • This is a different functionality then maintenance windows - where as the alerts will still be fired and sent to endpoints and users/contacts but downtime will not impact the SLA during the scheduled period of time

  • Maintenance Windows that overlap with these schedules would be over ridden by the Maintenance Schedule in place (if one exists)

Status: Planned1 comment

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Comments1

  • Harlequin Bunny

    •

    Aug 7, 2024

    100% This.

    When I run an uptime report, I need more than just Start and End Date.
    I need days of the week tick boxes (M Tu W Th F) as well as start and end times.

    Different clients of ours have different SLA hours.

    So, for example, I can run a report for Jul 1 - Jul 31 (M-F) 8AM - 7PM Eastern US time.

    Also, the ability to setup a status page with a defined schedule to only show uptime to the client for that predefined schedule.